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Frequently Asked Questions

Water Lines & Sewer Lines Frequently Asked Questions

We understand that you may have many questions regarding significant works that may need to be executed at your property if the main water line or sewer line needs to be changed.
We hope the following answers will serve as a guideline for the most common questions we receive from customers. If you have more questions or need more clarification, please don’t hesitate to contact us.

General FAQ

How can a leaking underground water pipe be fixed?

The soil nearby might be harmed by seeping water from a leaking pipe, which can also harm your plants and landscape. If you don’t address the leak right away, there’s a chance that a water line can rupture, flooding your house.

You can contact Drain Master Trenchless to have an inspection performed if you are aware of or suspect that you may have a leaky underground water line. From this point, we can choose the most effective line of action for fixing the leak.

HOW CAN I GUARANTEE THAT RESULTS WILL LAST AS LONG AS POSSIBLE?

Contacting us for inspections can increase your chances of obtaining the most effective use and longevity of your restored sewer lines. For prophylactic purposes, we advise carrying this out once every two years.

What is the price to repair a broken water line?

A water line that has been cut by accident can cause significant damage to your property and pose a health risk to your family. Hiring a professional to repair a burst water line is the best action.

The price will change depending on the length of the line and the kind of pipe being placed. Additionally, there is typically a cost for removing the broken pipe and installing a new one.

What harm may a burst water line do?

In addition to flooding your home, a broken water line can also cause property damage and harm to your landscape.
Your driveway may also sustain damage from water that leaks from a broken water line. Additionally, it can cause soil erosion, hinder your ability to grow plants in your yard, and occasionally cause sewage to back up into your house.

WHAT Material ARE WATER SUPPLY LINES?

Iron, copper, PVC, or PEX are the most common materials used to make water lines.

MY TAP WATER SEEM a bit dark. MAYBE MY WATER SUPPLY LINE IS LEAKING?

Although cloudy water occasionally happens when the lines are put under strain, it could also be a sign of a leak that has allowed air and dirt into the pipe.

I AM THE OWNER OF AN OLDER HOME, STILL USING THE ORIGINAL WATER LINES. SHOULD I CHANGE THEM TO AVOID FUTURE LEAKS?

Although it’s not always necessary, our sewer and water line team expert would gladly evaluate your existing pipes to see whether water line replacement is needed.

I SAW INDICATIONS OF A POSSIBLE WATER LEAK AND CALLED FOR ASSISTANCE. WHAT CAN I DO RIGHT NOW TO MINIMIZE DAMAGE?

To stop additional leaks, if feasible, you should turn off the water supply at the water metre. Await the completion of the necessary water line services by our crew.

WHAT SKILLS ARE NECESSARY FOR A REPAIR PROFESSIONAL?

Always pick a repair crew that is authorized, covered by insurance, and ready to address any inquiries you may have regarding their offerings.

What do you recommend to minimize potential water pipe damage in the future?

By following the recommendations below, you can lower your likelihood of experiencing issues with your water lines:

First, get a yearly inspection of your water lines.

Do not dig near where your water lines are hidden. It is better to avoid digging in areas where your water lines are underground, including in the backyard or along the side of the home. Tell your plumber if you need to dig in these spots so they can mark the water line’s location.

When performing plumbing work, shut off the water supply. Turn off the water supply to the house before performing any plumbing tasks inside to avoid accidentally breaking a water line.

Regularly inspect your water valves. Check to see if there are any leaks and that all your water valves are functioning correctly.

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Water Lines FAQ

WHEN ARE WATER LINES SUPPOSED TO BE INSPECTED?

If you’re not noticing any symptoms of problems, we usually advise a routine inspection every few years. Otherwise, call us to confirm whether there is a problem.

IS LINE INSTALLATION ALWAYS BETTER THAN REPAIR?

It depends on the water pipe’s general state. Water line installation is probably the better choice if the line is damaged or collapsed entirely or partially.

HOW LONG DOES A WATER LINE REPAIR TAKE?

The length of time required for repair or replacement mostly depends on the type and location of the issue. After evaluating the line, we’ll give you a more precise estimate.

HOW CAN BREAKS OR LEAKS IN WATER LINES BE PREVENTED?

One approach to lower your risk of being taken by surprise by unforeseen troubles is to insulate or wrap your pipes over the winter. Another action to achieve this goal is to call us for routine inspections.

WHAT IS THE DURATION OF THE WATER LINES?

Depending on the substance. For instance, copper pipes often last 70 to 80 years. The same is true for more recent PVC pipes. On the other hand, brass and galvanized steel pipes may last a little longer.

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Sewer Lines FAQ

WHICH SEWER PROBLEMS CAN BE SOLVED BY TRENCHLESS REPAIRS?

With trenchless techniques, damage from tree roots, soil shifts, corrosion from sediment and years of use, and various other structural defects are frequently a thing of the past.

HOW LONG DO THESE METHODS TAKE TO REPAIR SEWER PIPES?

In many cases, the repairs can be finished in a single day. After we inspect your sewer lines, we can give you a more precise completion estimate.

HOW DO I SET UP MY PROPERTY FOR TRENCHLESS SEWER REPAIR?

We mostly require unobstructed access to your sewer pipes. This enables our personnel to carry out the essential initial inspection and prepare our end of the process.

HOW ABOUT OLDER SEWER PIPES?

It’s frequently viable to use trenchless repair methods even with older sewer systems. Following our examination of your sewer lines, we’ll inform you of your alternatives.

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Other Services We Offer

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Septic Tanks

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Plumbing Inspections

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Clean & Clear Plugged Drain

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Live Video Drain Inspection

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Water-Jet Drain Flushing

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Pipe Replacement & Repair

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Pipe Bursting

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Drain Cleaning

We are the Trenchless Water Line & Sewer Line Experts!

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Over 25 Years Experience Serving Greater Vancouver and the Lower Mainland